DPDgroup
CSR Report 2016
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Our business

  • 2nd
    largest parcel
    delivery network
    In Europe
  • 4 million
    parcels
    delivered
    every day
  • 230
    countries and
    territories delivered to
  • > 28,000
    Pickup points in European network
  • 6,2
    billion €

    2016 GeoPost
    revenue worldwide
  • 39,000
    Vehicles
  • 800
    hubs and depots
  • 30,000 employees

About DPDgroup

DPDgroup is the international parcel delivery network of GeoPost, a holding company owned by the French Le Groupe La Poste (2016 revenues of €23,294 million). In 2016, GeoPost posted sales of €6.2 billion, 26% of Le Groupe La Poste’s revenues. DPDgroup is n°2 in Europe, with 12% (+0.4% vs last year) market shares of the CEP (Courrier, Express and Parcel) market benefiting from its largest European road network (2015 data).

We are a multi-domestic player and have developed our strong cross-border network by external growth, acquiring well-known domestic players on each market. We have a strong presence across Europe, where we rely on local accountability (strong domestic brands, local proximity to customers), while acting globally in a consistent manner and maintaining the same image and reputation with respect to all our stakeholders. We have developed our network, leveraging our historical expertise in BtoB in order to develop a strong pan-European BtoC network, which represents 36% of our volumes today.
We are now the fastest growing B2C player in Europe, representing 1.5 million parcels delivered each day to end-customers.

We believe in building closer connections with all our customers. We work hard to know and understand their ambitions and challenges, so we can evolve our business to support their growth. Our Group combines innovative technology and local knowledge to provide a flexible and user-friendly service for shippers and shoppers, senders and recipients. With our industry-leading signature services, Predict* and Pickup**, DPDgroup is setting a new standard for convenience and flexibility. Our stakeholders put their trust in DPDgroup to supply reliable and competitively priced delivery services anywhere in the world. We have the ambition to be a leader in BtoB and BtoC, locally in each domestic market and at a Pan-European level, turning ourselves into the natural choice of service partner for our customers, and for their customers.

* Our industry-leading Predict service, available in 20 countries, provides customers is a unique interactive delivery service giving e-shoppers advanced notification of a one hour delivery window while also giving them the opportunity to re-schedule the date or the place of delivery if they want, via smartphone or online.
DPDgroup is the 1st delivery network to offer such a service all over Europe.

** Pickup is our extensive pan-European network of 28,000 parcel shops and lockers across 23 European countries, providing flexibility and convenience for all our customers, senders and receivers. 95% of the population in the UK, France and Belgium is less than 15 minutes away from a Pickup point.