CSR Report 2016
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Other environmental aspects

It is our commitment to reduce our environmental footprint for the communities that we serve

Our main environmental impact is the GHG emissions related to road transport.
As a result, DPDgroup is committed to deploying actions that will reduce our carbon footprint. However, in the implementation of its services, DPDgroup is aware of the interrelationships between transport logistics and the environment. The consumption of energy, water, other consumables and waste management is also included in our initiatives towards the continuous improvement of our environmental performance.

DPDgroup has implemented a reporting process to measure the impact of our activity on the environment. As for the carbon footprint, the process is structured with BU contribution and central validation.

DPDgroup’s Carbon Neutral programme addresses its management of carbon emissions and methods to reduce and offset these. However, we recognise that parcel delivery also has other impacts on the environment. It is our responsibility to manage these impacts and it is essential that our customers and consignees are aware and reassured that we have taken and will continue to take steps to monitor and improve them.



Energy consumption is one of the main concerns for DPDgroup. Our depots and HUB use electricity to power the sorting systems for parcels. Since our express activity demands the respect of specific time windows for delivery, most of our sorting activity is carried out during the night. Therefore, energy consumption is an important aspect in our company. The related indicators are reported quarterly. Consumption reduction has been achieved across our depot network with initiatives such as those on LED lighting systems and smart grids, which improve efficiency. Several depots are also being supplied by renewable energy contracts. In 2016, more than 16 million kWh were provided through a renewable energy contract. In addition, some of our depots are being equipped with solar panels.

Several business units have signed contracts with renewable energy providers, such as Enercoop. The energy they provide is from 100% renewable sources. The contracts cover urban logistics areas such as those operated by Chronopost in Paris (Beaugrenelle and Concorde sites), Toulouse and Lille, enabling electrical delivery vehicles to be recharged. These 4 sites alone allow Chronopost to save 5.5 tonnes of CO2 per month. All of SEUR’s sites in Spain, offices and logistics hubs alike, are powered by 100% renewable energy.


Mickael Cartron

CSR Manager, Chronopost France Working with Enercoop

This is a true two-way energy-transition partnership, where each company is learning from the other, such as with the development of custom-made services and reporting tools for adapting the electricity offer to ensure a viable and sustainable business model for both partners.

Energy hub (UK)

Greener and more efficient energy consumption

At DPD United Kingdom’s Oldbury distribution site in the West Midlands, also our UK headquarters, a 1MWp solar panel system was fitted in autumn 2016 to the buildings’ rooftops.
Now fully operational, the system will generate approximately 860 MWh of clean electricity every year with 85% expected to be used onsite. In addition, with over 400 tonnes of carbon also expected to be saved every year, the investment forms part of our DrivingChange™ Corporate Social Responsibility programme. The system also contains many easy maintenance and safety features.


In 2016, more than 2.7 million kg of responsible paper were used in the Group.


The consumption of paper is necessary to ensure the continuity of our activity.

We follow up the consumption of office paper, labels and external communication material. Whenever possible, the procurement of paper is issued from responsible sources, which come from forests that are managed in a sustainable way. Among other criteria there are: biodiversity, the well-being of employees, and reforestation. Those practices guarantee that the forests from which the paper is generated will renew themselves and that the usage of the forests generates profit and well-being for the population. This is guaranteed by the procurement of paper that has the recognised FSC or PEFC label.


Taking care of the waste we generate


Like energy, raw materials are finite too, so saving these by finding alternatives and recycling as many as possible makes sense.

DPDgroup’s business units play an active role in managing their waste and do so in both logistics hubs and offices. Paper, cardboard, plastics and pallets are sent to recycling platforms. Hazardous materials, as well as waste electric and electronic equipment, are also handled in a compliant and responsible manner. In 2016, more than 11,000 tonnes of waste were recycled or handled in other treatment processes.


Managing our consumption of a vital resource: water


Water consumption is monitored by our Business Units.

Although DPDgroup’s activities are not major water consumers, business units are making efforts in this area. Depots monitor their water consumption in m3 and any significant increase in this consumption indicates a potential leak.

73 litres per m² were used in 2016, which is 4% less than in 2015.

Environmental Management System

Certified ISO 14001 sites


Enabling business to measure and monitor environmental impacts

As part of our environmental commitment, our Business Units have implemented an environmental management system, which enables businesses to measure and monitor their environmental impacts in all aspects of their activity. The certification ISO 14001 requires the depots to deploy an environmental management system. 289 out of 445 depots owned by DPDgroup Business Units are certified ISO 14 001, representing 65% of the total. The audits required for certification are carried out by recognised and authorised national certification bodies such as TÜV SÜD Management Service GmbH in Germany, AFNOR in France and Aenor in Spain.

Key figures 2016

ISO 14001

of owned sites are certified ISO 14001

Renewable energy

of electricity consumed was issued from a renewable energy contract

Responsible paper

of the paper used by DPDgroup came from responsible sources

Recycled waste

More than 11,000 tonnes
of waste were recycled or sent to other treatment centres (energy recovery, for example)